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PRIVACY POLICY & PROTECTION OF PERSONAL DATA

Alubuild is committed to protecting the privacy and personal data of its customers, partners and users. This policy sets out how we process information in accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 and Law No. 58/2019 (Portuguese Data Protection Law).

Data Controller

Purpose of Processing

The data collected via our forms, user records or direct communications is intended for:

  • Management of requests for quotations and samples of Alubuild products.
  • Management of projects and files submitted for technical support to architects, engineers and installers.
  • Sending technical and commercial newsletters (only with explicit consent).
  • Recruitment and staff selection processes.
  • Ensuring website security and detecting fraud or spam.

Legal Basis for Processing

Alubuild processes your data on the basis of:

  • Consent: When you fill in a form, subscribe to the newsletter or create a user account.
  • Performance of a Contract: To supply materials, manage order logistics and provide requested technical support.
  • Legitimate Interest: To improve our services, carry out statistical analyses and ensure the security of the website.

Multimedia Content and Documents

When uploading files, projects or images to the platform for technical support or a quote, users should bear in mind that:

  • Internal Use Only: These files are intended solely for internal use by Alubuild’s technical team and will not be accessible to other web users.
  • Geolocation Data: We recommend that you avoid uploading images that contain embedded location data (EXIF GPS). Although the files are not public, this is a good practice for protecting your privacy.

Account and User Profile Management

For users who register on our website, we store the personal information provided in their profile.

  • All users can view, edit or delete their personal information at any time (except their username).
  • Website administrators have access to this information for support and account management purposes.

Cookies and Third-Party Technologies

This website uses cookies to enhance the user experience:

  • Session Cookies: If you have an account and log in, we will set temporary cookies to manage your login. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks.
  • Embedded Content: Articles on this site may include embedded content (e.g. YouTube videos, Google Maps). This content behaves as if you were visiting those third-party sites directly, which may collect data about you.
  • Spam Detection: Data submitted via forms may be checked through an automated spam detection service.

Rights of data subjects

You may exercise the following rights with Alubuild at any time:

  • Access, Rectification and Erasure (Right to be Forgotten).
  • Objection, Restriction and Data Portability. To exercise these rights, please send an email to the Data Controller, accompanied by proof of identity. You also have the right to lodge a complaint with the CNPD – National Data Protection Commission.

Conservation and Safety

  • Retention: Data and files will only be retained for as long as is necessary for the purposes described or to comply with legal obligations (e.g. invoicing).
  • Security: We have implemented physical and technical security measures, such as the use of SSL certificates (HTTPS), to protect the integrity and confidentiality of your information and the files you submit.

Data Sharing

Alubuild does not sell personal data. Data and files may be shared strictly with:

Logistics partners: For the delivery of samples or materials. All these entities are bound by confidentiality agreements and are required to comply with the GDPR.

Technical subcontractors: For project analysis or specialist support.